Loyalty & Rewards
How can I view and redeem my reward points?
To view your reward points, simply log in to your account and visit the rewards page. You will see the total points available in your account there. To redeem your reward points, navigate to the bottom left of the screen and click on the 'rewards' ic
What should I do if my discount code is not working?
If your discount code is not working, ensure that it is being applied to the correct eligible products. Some codes are valid only for specific items, such as new products like the SPF50 Face Cream and Revitalising Cleansing Pads. If you still encount
What should I do if my loyalty discount code no longer works?
We have upgraded our website and our Eternal Skincare Loyalty Club, which means that Loyalty Club members no longer need to use their previous discount codes like save1509. Instead, you now activate your new account by creating a password. Once you s